Regardless of their niche, businesses can reply to all common and mostly asked queries through Quick Replies. Quick Replies To Answer Common Questions At Once WhatsApp business accounts provide some interesting features to manage chats with customers and clients, such as setting quick replies, creating automated events/greeting messages, auto-away messages, creating contact labels, and accessing WhatsApp message stats. So, let us see how you can manage them on a single platform. You can easily navigate to any section or keep scrolling.īusinesses have to take care of different business activities. WhatsApp Business Statistics You Mustn’t Ignore!.Customer Care Management On WhatsApp Business.Managing Products/ Services On WhatsApp Business App.Chat Management On WhatsApp Business App.But before looking into the features and the ways to manage them, let us first look at the blog overview. Once done, there will be a Business Account flashing under the name of the brand/business.įor WhatsApp Business Management, businesses can use smart features that WhatsApp business applications offer. You can convert your current WhatsApp account into a business account using your personal number. On the other hand, the small, medium-sized businesses that are not verified do not have an official green badge, but they can carry out business operations through Business account. Such businesses are the ones that are renowned, well-searched, and also have a green tick mark badge on the upper right corner of their name. WhatsApp Business Management is the process of managing regular business activities like selling products, interacting with customers, promoting, running creative campaigns, providing customer support, etc., through a WhatsApp Business account.Īs per Meta’s guidelines, the businesses or brands that get official Meta verification done fall into the category of Official Business Account. But the question arises, is it enough to just be present on WhatsApp for business? The answer is NO! You would also need effective management. If you are also conducting your business operations on WhatsApp, congratulations! You are on the right path. There are over 50 million users of WhatsApp Business.
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